When hiring a law firm to assist with your cases, the last thing you need or expect is to waste valuable time and money entering into a dispute with them over billing issues. Unfortunately, these conflicts happen all too often between clients and their counsel, and the overwhelming majority of these disputes arise over something as simple as a lack of clear communication between the two parties.
Of course, busy schedules and geographical distance can make communication between client and counsel difficult at times, and things can easily get lost in translation.
Does your organization employ legal support vendors? If so, you know that they serve a valuable purpose, assisting with everything from court reporting services, e-discovery management, to research resources and tech support. But what you may not know is that legal support vendor costs have increased substantially over the years, with little transparency into the work being performed by these vendors.
So, how do you gain control over these unwieldy costs?